Shipping policy

Weekday-Only Shipping: All orders are processed and shipped exclusively on weekdays (Monday through Friday).

Weekend Policy: We do not ship or deliver packages on Saturdays, Sundays, or federal holidays.

Processing Windows: Standard order preparation takes 1-2 business days before dispatch.

Damaged Items: If your order arrives damaged, please document the packaging and contact us within 48 hours of your delivery date.

Shipping Disclaimer & Legal Notice

Delivery Estimates: All shipping and delivery dates are estimates only. We work hard to ship your order on weekdays, but we cannot guarantee exact delivery dates.

Carrier Responsibility: Stockwell Co. is not responsible for any delays, lost packages, or damages caused by the shipping carrier, severe weather, or unexpected disruptions. Once a package is handed to the shipping carrier, the responsibility transfers to the carrier and the buyer.

Address Accuracy: Customers are responsible for providing the correct shipping address. We cannot change the shipping address after an order has been shipped. If a package is returned to us due to an incorrect address, the customer is responsible for any additional shipping fees to resend it.

Policy Updates: We reserve the right to change our shipping prices, methods, and policies at any time without prior notice.